Danish Pre-collection Agent

Join our growing, fun and outgoing Customer Success team and help us take our Danish market to the next level!
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About Qred
Qred is a fast-growing international FinTech scale-up company focused on small business financing. Traditional lenders are slow and expensive. So, one country at a time, we plan on changing this. Qred offers loans in Sweden, Finland, Denmark and the Netherlands and also has an ongoing establishment in Brazil. By using a fully digitized process, we offer our customers fast, fair and comfortable loans to help small businesses grow in their business. In 2020, Financial Times named Qred Sweden's fastest growing company and one of the 10 fastest growing companies in Europe.

What You’ll do at Qred
In the role Pre-collection Agent, your most important task is to ensure that our customers receive the best advice and service when they contact Qred by phone or email. It is essential that you are able to build trust and be able to understand the customer's needs and meet them at eye level.

What a typical day might look like

  • Supporting and helping our Danish customers with arranging payment agreements via several communication channels (phone, email and SMS)
  • Handle questions and requests from our external collection companies, trustees and lawyers
  • Help us continue to develop our (pre-) collection flow
  • Occasionally help underwriting 

Why you are a fit for Qred

For Qred it is really important that you are motivated and eager to learn and develop. We value high team spirit and we believe that there is nothing a person cannot learn. Therefore having a good fit for the team is really important for us.

To thrive in the role as Pre-collection Agent we believe you are:

  • Native Danish speaker willing to work from our office in Stockholm
  • Proactive: resourceful, has new ideas and a positive attitude
  • Self-motivated: ability to work well independently
  • Curious: understand our clients’ business needs, wants, and pain points
  • Flexible and open minded
  • Organized and able to multitask

Why Qred’s a fit for You
We are a diverse multi-disciplinary and international team of people who bring creativity, energy, and excellence to every situation. It's a fun start-up atmosphere in a scale-up environment with a short way from idea to action. We offer flexibility, lovely breakfasts, fun team activities and after works. To make sure you stay healthy we offer the max wellness allowance and actively support work-life balance.

This is a full-time, permanent position based in central Stockholm. We are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.

Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Our culture

  • We believe encouraged and empowered employees can achieve outstanding results 

  • We have a passion to succeed together and strive for the best for our customers

  • We are a multi-disciplinary team who bring creativity and energy to a market ripe for change

  • We have fun! It is a flat environment where you are encouraged to contribute ideas

  • We are a diverse and growing team, where you can quickly make an impact

  • We offer centrally located offices, gym membership, pension, and a kitchen stocked with breakfast, fresh fruit&veg, juice and snacks

Already working at Qred?

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