Belgian Customer Advisor

About Qred

Qred is a fast-growing international FinTech scale-up company focused on small business financing. Traditional lenders are slow and expensive. So, one country at a time, we plan on changing this. Qred offers entrepreneurs financing in Sweden, Finland, Denmark, the Netherlands and Belgium and has recently launched a Joint Venture in Brazil. By using a fully digitised process, we offer our customers fast, fair and comfortable credit to help them grow their businesses.

In March 2020, Financial Times named Qred Sweden's fastest growing company and one of the 10 fastest growing companies in Europe.

Qred launched in Belgium in October 2020. We built a Belgian operation that focused on the Flemish speaking market and are now looking to expand into Wallonia. 

What You’ll do at Qred 

  • Supporting customers with questions concerning service, credit applications and payments via various communication channels
  • Handle questions and requests both from first-time and repeat customers, working with our Data Science & underwriting (UW) team
  • Collaborate closely with Swedish, Danish, Finnish and Dutch colleagues within Customer Success
  • Help us continue to develop our tools, such as QSA (Qred Score Algorithm)
  • Help us improve automation with machine learning and various cutting-edge AI UW tools  

Why You’re a fit for Qred

  • Solution-oriented, multitasking, driven, and have a good self-knowledge
  • Interested in entrepreneurship, service and communication
  • You are fluent in French and Flemish, with experience in translating from Flemish to French and vice versa
  • A plus to have experience with lending, debt collection, or customer service 
  • Want to learn, develop and grow, and not afraid to be hands-on and improve processes
  • This is essentially a low-risk opportunity to build a business from scratch, and one that would serve you well in your future career!

Why Qred’s a fit for You

We are a diverse multi-disciplinary and international team of people who bring creativity, energy, and excellence to every situation. It's a fun start-up atmosphere in a scale-up environment with a short way from idea to action. We offer you a kitchen filled with snacks, fruit, beverages and everyday-breakfast as well as various social events, after work, team building activities and company trips. We also offer flexibility, actively support work-life balance and the legal maximum wellness allowance.

Interested? This is a full-time, permanent position based in central Stockholm. We are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.

Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law.

Or, know someone who would be a perfect fit? Let them know!

Our culture

  • We believe encouraged and empowered employees can achieve outstanding results 

  • We have a passion to succeed together and strive for the best for our customers

  • We are a multi-disciplinary team who bring creativity and energy to a market ripe for change

  • We have fun! It is a flat environment where you are encouraged to contribute ideas

  • We are a diverse and growing team, where you can quickly make an impact

  • We offer centrally located offices, gym membership, pension, and a kitchen stocked with breakfast, fresh fruit&veg, juice and snacks

Already working at Qred?

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