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Danish Customer Advisor

Danish Customer Advisor

Having signed exciting partnerships with Lunar Way and Dinero, we feel we are just getting started in Denmark, and are now looking for the next member of the team.

Danish speaking customer service advisor and "all-rounder" to fast growing FinTech in Stockholm

Would you like to work for the leading small business lender in the Nordics, and help our team expand into the Danish market, but be based from our Head Office in Stockholm? We can offer you an amazing learning experience, a true taste of entrepreneurship, and heaps of opportunities to develop your technical and communication skills! 

About Qred

Qred, founded in 2015 and now a team of 50 professionals, offers fast, fair and convenient SME financing, helping entrepreneurs grow their businesses. Because we are business founders ourselves, we have a genuine passion for entrepreneurship – and we believe our customers feel that authenticity.

What you will do at Qred

As customer advisor, your most important responsibility is to ensure every customer feels valued and satisfied with their experience with Qred. We have come this far because of genuinely happy customers and passionate staff - and we expect you will want to help this cause!

Your tasks:

  • Excel in customer contacts and deliver high-quality service via our support platform
  • Become an expert in the small business landscape, understand the challenges that entreprenuers face, and coach small business owners on how to grow and thrive
  • Be hands on in the credit underwriting process, so you will evaluate and process new and repeat customer applications (with support from our Qred Score Algorithm and team of experts)
  • Content-creation for our blog, and general trends in the Danish market, including competitive environment
  • Build effective, positive and enthusiastic relationships with our customers

What we are looking for in you:

  • Proactive: resourceful, new ideas and a positive attitude
  • Self-motivated: ability to work well independently
  • Curious: understand our clients' business needs, wants, and pain points
  • Positive mindset and driven to learn every day
  • Flexible, and willing to chip in within multiple areas in a start-up environment
  • Native Danish speaker willing to work from our office in Stockholm

What we offer

We believe happy employees create the best results. This is why we focus on creating a motivating work culture with various social events like release parties, after works, team building activities and company trips. Moreover, we have a fun start-up atmosphere in a scale-up environment with flat hierarchy where you’ll be expected and encouraged to contribute your ideas, and the right person can quickly make a significant impact.

Join the growing Qred Customer Succes team

For questions related to this role, contact Melisa or Abtin directly at melisa.melin@qred.com or abtin.landi@qred.com. You are welcome to send a CV with cover letter or a link to your LinkedIn profile. This is a full-time position based in Stockholm, Sweden and is open immediately.

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Tulegatan 15
113 53 Stockholm Directions support@qred.se 08-474 46 62

Our culture

  • We believe encouraged and empowered employees can achieve outstanding results 
  • We have a passion to succeed together and strive for the best for our customers
  • We are a multi-disciplinary team who bring creativity and energy to a market ripe for change
  • We have fun! It is a flat environment where you are encouraged to contribute ideas
  • We are a diverse and growing team, where you can quickly make an impact
  • We offer gym membership, pension, and work-life balance, plus a kitchen stocked with breakfast, fresh fruit&veg, juice and snacks



     

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    • Abtin
    • Agnes
    • Alexa
    • Anna
    • Ansis
    • Anton
    • Antti
    • Björn B
    • Björn S
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