You know the feeling when you meet a new person, or start a new job and it just feels right? That's how we would like you to feel when joining the Qred family. We might be a little biased but we can think of a million reasons why Qred is the best place to work, here’s just a few of them:

💚 There is room for everyone! We are a very diverse team that learns from each other. We believe you will do amazing things here - no matter who you are.

🌱 We’re proud to be the first Swedish company that made it to the top-10 list of Financial Times’ list of the 1,000 fastest growing companies in Europe.

🏄‍♂️ Our office is located in central Stockholm. We love to hang out across teams and really enjoy each other's company, even off working hours.

Ok, sounds cool but what about the role?

In the role as Customer Success Representative your primary responsibility will be to ensure that our customers receive the best service when they contact Qred by phone or email. You’ll collaborate closely with our amazing Swedish, Danish, Dutch and Norwegian Customer Success teams here at the Stockholm office.

You will:

• Support customers with questions concerning service, credit applications and payments via various communication channels

• Handle questions and requests both from first-time and repeat customers, working with our Data Science & underwriting team

• Grow and learn a lot, and have fun while you do it!

Sounds interesting right? Here’s what we're looking for:

• Fluent in French and Dutch

• A flexible and positive mindset and you really enjoy working as a team

• The ability to build trust and to understand the customers’ needs and meet them at eye level

• Experience with some kind of customer service will be considered a plus but it's not a requirement

Did you check in those boxes? Here are more reasons to join us

Our non-bureaucratic, flat structure with delegated responsibilities has a short way from idea to action. We value high team spirit and we believe that there is nothing a person cannot learn. In addition to our great culture influenced by our values Transparency, Innovation and Passion, you’ll get the maximum wellness allowance, the latest hardware Apple products, and a bunch of new competent colleagues to learn from and get to know!

One last thing - if you’re about to send in your application 🎉

This is a full-time, permanent position based in central Stockholm. We are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.

Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law.