Dedicated to powering entrepreneurs, Qred is a profitable, high-growth fintech scale-up, and also a licensed Swedish bank. Ranked by Financial Times as one the fastest growing companies in the EU for four consecutive years, we are well-capitalised, founder-led, and have a flat organisation.
Now a team of 200+ Qredsters, covering 6 EU markets, Qred is presently looking for a Country Manager to kick off and help write the next chapter in our growth journey. The Country Manager will have a central role as we build this new market from scratch, orchestrating our efforts to assemble the technical and organisational components, and form the foundation of our German business.
What You’ll do at Qred
You'll report to one of Qred’s co-founders, the Chief Customer Officer, and coordinate our efforts to ensure the technical integrations and solutions we need in Germany, while also growing and leading our German customer success team. You’ll help establish our digital presence and product offering, connect credit and customer data integrations, and enable digital contract signing. You’ll also focus on customer relations, quality and compliance, and credit assessment. In addition, you will:
Translate and adapt our product to the German market, including all value-chain components
Recruit, hire and build the German customer service team, supporting recruitment in marketing and partnerships, instilling Qred’s culture
Manage and lead our German team, with emphasis on daily coordination with Underwriting and Collection
Make Qred DE a best-in-class experience for SME owners, ensuring quality handling of all CRM tasks, and measuring progress (reviews, NPS, etc)
Contribute toward a go-to-market plan and strategic vision for the market, agreeing targets, distribution and marketing plans, and resources
Pro-actively report operational performance to the Chief Customer Officer, broader senior management or the CEO
Become Qred’s #1 expert for local market knowledge and trends; be the chief evangelist for Qred to customers, staff and other stakeholders
Finally, most important of all, be a ‘lead-by-example’ leader that upholds Qred’s core values and culture
We’re also looking for someone who aligns with our leadership values:
Lead by example
Why you are a fit for Qred
To thrive in this role, we see that you are a person with an entrepreneurial spirit and a strong drive to reach targets and grow a business. Fluent in German and English, you’re willing to work from our Stockholm office. You’re self-starting, a team player, and comfortable in making judgement decisions. You’re also experienced in building and leading a team in customer-focused positions, helping teammates develop skills and knowledge. Finally, relevant work background from banking is encouraged, with challenger fintech experience bringing extra merit.
One last thing - if you're about to send in your application
This is a full-time, permanent position based in Stockholm. Don’t wait to send in your application, we are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.
Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law.
We celebrate success by arranged and less arranged events where everybody is welcome to both join and arrange 🥳
We believe in the power of collaboration
Every team gets 750 SEK/75 EUR per team member each quarter to spend on team-building activities. Great right?
We care about well-being
Therefore we have the highest amount of wellness contribution.
You are a part of building this company
Once in a while, we offer warrant programs which you will have the chance to take part in if you stick around.
Financial awareness & stability
We are founder-owned and operated and have always made sure to be profitable and well-capitalized.
Great people nurture great culture
Seriously, it’s not everywhere you will find ambitious, diverse, intelligent and development-focused colleagues. But at Qred we have managed to gather all of the above and created a friendly and welcoming team. We think that is really unique.
About Qred Bank AB
Qred is an international FinTech scale-up that specializes in digital financing solutions for small businesses, with operations in the Nordics, Benelux and Brazil. We are passionate about helping small businesses thrive and grow, by providing them with business loans, factoring and credit cards. Right now we’re in an exciting phase of our journey that focuses on growth through smart product development and technology fuelled by international expansion.
Country Manager Germany
Entrepreneurs build our future. We power theirs.
Loading application form
Already working at Qred Bank AB?
Let’s recruit together and find your next colleague.