”Credit loss wizard, music aficionado, Qred solution-finder"
I’m working in many different projects. Most of them involves the collection process, underwriting, credit risk management or evaluation and implementation of fresh ideas. If they involve numbers and/or news, I enjoy to be involved.
I spend a considerable amount of time with our customers when they face a period of discouragement, and always try to find the best solution for both parties and find a way forward. When you notice a good outcome, you store it in the team toolbox for future use, and can apply precautions to avoid the same issue again.
Then there’s the (as fun as it sounds) administration of extraordinary events, e.g. bankruptcies, reconstructions, insurance claims and fraud investigations, along with various external communication to keep up with.