"Number-crunching nerd, family guy, Qred solution-finder"
I'm part of the Swedish customer success team.
We work together within our group to ensure the customers interests are met, regardless of reason. The most common communication concerns the application and underwriting processes.
Additionally I focus on the contracts with repayment difficulties, to help find the optimal solution for both parts and administrating external processes, e.g. bankruptcies, reconstructions, insurance claims and fraud investigations.